Vice President, Laboratory Operations
We bring caring to scienceWatch Video
A commitment to quality begins with a passion for providing our clients with the best service and technology. You could say we've made a science of caring.
When you choose to save your child's cord blood with Cord Blood Registry (CBR), you're trusting us to help you prepare for your newborn's future. We take that commitment seriously. So, from that first phone call to the day your baby's stem cells are collected and stored - or whenever you need to leverage our expertise—our dedicated professionals are always here to make sure you receive the industry's best service and support:
- Optimized Processing
Our processing technology is automated to ensure consistent quality for all of our client families. We can handle any collection, regardless of how big or small. When combined with the dry heparin used in our collection system, our processing system delivers a 99% cell recovery rate - the highest published in the industry.1-3
- Personalized shipping and handling
We care for every newborn's collection as if it were our own. With each sample, our goal is to process and store it before mom and baby are home from the hospital. CBR clients receive next-flight shipping and every single kit is tracked in real-time from the moment it leaves your hospital room to the moment the sample is safely stored. Most importantly, our laboratory is open and ready for your collection 20 hours a day, every day of the year.
- $50,000 quality service guarantee
We are the best cord blood bank. We stand behind our words and back them up with our quality service guarantee.