Contact Cord Blood Registry

By Phone

Expecting Families
1.888.587.1456 (中文)
1.415.530.7321 (Español)
International callers: 650.635.1420
Monday to Friday (6am - 9pm PST)
Saturday & Sunday (6am - 4pm PST

Client Services/Billing Department

Cord Blood Registry
6550 S. Bay Colony Drive, Suite 100
Tucson, AZ, 85756

24 hour emergency hotline available to clients.

By Fax



Cord Blood Registry
1200 Bayhill Drive, 3rd Floor
San Bruno, California 94066

Send us a message

Fill out the form below and a representative will contact you within 1-2 business days.
Please do NOT use this form to send any sensitive information such as passwords, credit card numbers, social security numbers.


Thank you!

An email has been sent.

Call 1-888-588-1292 for a courier* when your baby's cord blood is ready to be shipped to our laboratory.

Call For Pickup

Hospital pickup is available 24 hours a day, seven days a week. Please have the following available when you call:

  • Tracking number on the enclosed airbill
  • Hospital address (to confirm) and room number
  • Deposit ID (located on the green or white bar code label on the side of the kit)

* You are not required to use the courier option; you may use any express courier of your choice.